Refund and Returns Policy

1. Return & Refund Eligibility

• Products may be returned within 7 days of delivery.

• Items must be unused, unopened, and in original condition with intact packaging.

• If you receive a damaged or incorrect product, a full refund or replacement will be provided.

2. Non-Returnable Items

• Opened or used Ayurvedic medicines and health supplements cannot be returned due to safety and hygiene reasons.

• Products nearing expiry or mishandled items are not eligible.

3. Return Process

• Contact us within the return window via email or customer support, providing order details and evidence (photos if damaged/wrong item).

• Once approved, you will receive a return shipping address. Responsibility for shipping costs will be informed in advance.

4. Refunds

• Refunds will be processed after inspection of the returned product.

• Refunds will be made via the original payment method within 7–15 business days.

5. Partial Refunds

• If only minor issues exist, a partial refund, discount, or store credit may be offered.

6. Cancellations

• Orders can be cancelled before dispatch.

• Once dispatched, cancellations are not possible, but returns may be requested if eligible.