Refund and Returns Policy
Return & Refund Policy
We have designed a return/refund policy that is free from complications.
If you want to return any product purchased on Zyrex Ayurveda.com, your item must have the original security tag, label and mandatory to be returned in the same conditions as it was delivered to you by Zyrex Ayurveda. Any product that you are looking to return and showing signs of tear,damaged anyhow shall not be accepted by Zyrex Ayurveda.com for return/exchange.
The customer/buyer has to get back to Zyrex Ayurveda customer care through email within 3 days of receipt of product. I Zyrex Ayurveda will then log a dispute and initiate a process of resolution the customer. Customer will have to send an image of product on email at zyrexayurveda@gmail.com.
Please note that Return/exchange will be only applicable for those products which you receive in “Damage, Defective or Broken” condition. The company will then look into the matter and will initiate a process of resolution . In case of returning any item, buyers are requested to send a picture of the item to be returned by sending email at zyrexayurveda@gmail.com.
If buyers return any received product, Zyrex Ayurveda.com reserve rights to deduct shipping charges/gift wrap charges /convenience charges (if applicable) because all these charges are non-refundable. In some specific circumstances. Adding to this, shipping charges/convenience charges for any item being sold on Zyrex Ayurveda.com are always non-refundable. The return shipping to seller for the product will be borne by the customer
To return any purchased item, buyers are required to follow below mentioned steps-
Write an email that should contain your order number, product that is supposed to be returned along with required bank details so that we can refund your due amount as soon as possible. Please make sure that provided bank details are error free or else Zyrex Ayurveda.com will not be responsible in any manner.
Soon after our executive will receive an email regarding any item to be returned, they will send you a mail by mentioning mailing address to that you can send back the product. Also, there will be date mentioned in email before that the concerned product should be dispatched.
It is required to pack the item in its original packaging and seal it properly the way it was at the time of receiving. Don’t forget that the item doesn’t get damaged while shipping.
Once the product has been shipped by you to the mentioned mailing address, send us an email at barnded4saree@gmail.com along with the tracking number. In absence of tracking number, we will not be able to track the returned item and could be lost in transit.
Once we will receive the product and our sellers will approve it free from any defect, your due amount will be credited to your provided bank account as mentioned above.
Governing Law:
Any dispute that the buyer or seller has is subject to RAEBARELI Jurisdiction & law. The Raebareli Courts shall have exclusive jurisdiction to settle any disputes which may arise.